Shipping & Returns
SHIPPING & RETURNS
Keep in mind that each order is handmade and made to order. All orders are shipped within 3-5 business days from Sacramento, California, United States. USPS tracking information will be provided via email once your order has shipped. Once the package has shipped, shipping time is usually 2-3 days, depending on location.
Flat Rate of $13. International packages will be shipped First Class International Mail / which can take from 2-6 weeks to arrive /up to three weeks to arrive respectively. In addition, there may be VAT OR CUSTOMS CHARGES upon receipt of the order which normally include things like taxes. You're responsible for paying those. For more information, please contact your local customs office or postal service. SoBadAsh is not responsible for any additional customs fees and or duties.
Please note - USPS tracking ONLY tracks within the US. Once it leaves the US you are unable to continue tracking. Any questions regarding this? Feel free to contact me.
SoBadAsh is not liable for damages or loss of any package once 'in the hands of' USPS.
RETURNS & EXCHANGES
HOW TO RETURN OR EXCHANGE YOUR ORDER FOR STORE CREDIT
If you receive an item that was incorrect or damaged & SoBadAsh is responsible. Please contact me ASAP with an order number and images of the damage (if applicable) and I would be happy to refund or correct the mistake. I cannot thank you enough for your patience and understanding that I am a human too!