shipping & returns
SHIPPING & RETURNS
Keep in mind that each order is handmade and made to order. All orders are shipped within 7-10 business days from Las Vegas, NV, United States. USPS tracking information will be provided via email once your order has shipped. Once the package has shipped, shipping time is usually 2-3 days.
Flat Rate of $13. International packages will be shipped First Class International Mail / which can take from 2-6 weeks to arrive /up to three weeks to arrive respectively. In addition, there may be VAT OR CUSTOMS CHARGES upon receipt of the order which normally include things like taxes. You're responsible for paying those. For more information, please contact your local customs office or postal service. SoBadAsh is not responsible for any additional custom fees and or duties.
Please note - USPS tracking ONLY tracks within the US. Once it leaves the US you are unable to continue tracking. Any questions regarding this? Feel free to contact me.
Within the US Ground — FREE
Outside the US — $14 flat rate
Overnight* US ONLY – $34 flat rate
SoBadAsh is not liable for damages or loss of any package once 'in the hands' of USPS.
RETURNS & EXCHANGES
All sales are final. Everything you purchase is handmade from start to finish by little ol' me. Because each item is handmade &made to order (custom), I cannot offer exchanges or refunds. Please be sure to order the correct size. If you are unsure about a size order up or ask me questions prior to purchasing.
If you receive an item that was incorrect or damaged & SoBadAsh is responsible. Please contact me ASAP with an order number and images of the damage (if applicable) and I would be happy to refund or correct the mistake. I cannot thank you enough for your patience and understanding that I am a human too!